State Farm® Insurance Agent Paul Hudson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jeanne Casterton
August 5, 2026
"The staff was very friendly and helpful with our wind damage claim."
Bethany Stevens
July 30, 2026
"Superb and convenient communication and quick resolution."
Larry Bohr
May 6, 2026
"I just joined State Farm in February had a frozen pipe in the basement. The adjuster came. He was very accommodating. I am very impressed by State Farm the way they handled my claim."
Heidi Haskins
April 2, 2026
"Insurance rates keep increasing but the price is affordable and within range of other companies. The staff is awesome and that means a lot to me. They know me byname and always friendly and so helpful. I'm a customer for life!!"
Jaycee Burnikel
March 8, 2026
"State farm has been great to work with. They are always helpful and quick to answer questions. Highly recommend them!"
michael hansen
February 17, 2026
"The Paul Hudson State Farm team makes it very easy to work with to get insurance. They're quick and easy to work with as well as make sure I have proper coverage to protect myself."
Thuy T. Do
January 26, 2026
"The team is very supportive and smooth. Communication is very impressive and straight. My car was totaled last snow. I came to their office and they made the claim for me. I just needed to email them rental receipts. They called me to update the progress of the claim and let me know next steps to expect! I highly recommend Paul Hudson Agent for your car insurance!"
Jerry Regan
December 23, 2025
"I’ve had insurance and investments with Paul Hudson and State Farm for nearly 25 years. State Farm is a large, nationally recognized company with a strong reputation, but what truly makes the difference is the quality of its local agents—and that’s where Paul Hudson stands out. Unlike online discount insurers, Paul takes the time to explain your policy, review your options, and clarify what each choice means for you. His service doesn’t end with the sale of a policy or the opening of an investment account. Every few years, Paul reviews your coverage and investments to ensure they still meet your needs and align with your future goals. Paul isn’t just an agent—he’s a trusted partner for all your insurance and investment needs."
Kelly Coppola
November 1, 2025
"Appreciate State Farm, specifically Brittany, for working with me on an issue with my van which required a lot of legwork on her end. She checked in daily to keep me updated on the situation and didn’t stop until we had a resolution. Thankful to have such helpful employees to work with at State Farm in Decorah!"
Mary and Richard Steinberg
October 24, 2025
"I’ve had State Farm Insurance my whole life because of people like Paul and Lisa. They always go the extra mile to take care of my needs. Every time I’ve called their office they respond quickly and often make suggestions which usually save me money. They run a first class business and are first class people.
I could not be happier with their service."
Bob Watson
October 24, 2025
"My wife and I are long time State Farm customers (over 30 years) We have relied on their advice and insurance products and have never been disappointed.
The staff is very courteous and helpful when problems develop and can find ways to help us. I’ve known Lisa the longest and always enjoy having conversations with her while she is waiting for insurance forms to come through on her computer.
Stop in their office and meet the staff and get acquainted.
You’ll be glad you did!"
Daniel Low
October 23, 2025
"Brittany was very helpful and kind. Took care of our business in a timely manner."
Tania Kamal-Eldin
September 23, 2025
"I am very pleased—and grateful—to have State Farm managing both my home and auto insurance. Paul went above and beyond by visiting my home to explain the available insurance options. Adam tailored my policies to my needs and provided advice on reducing costs. The entire staff has been congenial, helpful, and efficient."
Ted Jacobsen
September 3, 2025
"Lisa has been great to work with a Paul Hudson State Farm! She addressed all my concerns and worked with me to get the best plans at the lowest prices. They have always provided first class service at PHSF!!!!"
Terry Fee
August 8, 2025
"Brittany was very helpful when. transferring upon loss payment from the bank to us. Was very easy and done by email!"
Brittany Anderson
July 25, 2025
"The Paul Hudson State Farm agency is always there to meet my family’s needs. From auto to home to financial planning, Paul and his team members are knowledgeable and have been a great help in planning and protecting our family’s future. Keep up the great work all!"
Tyler Hicks
June 14, 2025
"Have had them for a few years and couldn't be happier!"
Amanda Bigler
May 10, 2025
"The service I've received leaves much to be desired. Recently, I was in a bad accident that no citation was written as it wasn't my fault. But the damage was extensive. They ultimately decided to fix my car. A month later I get a voicemail to call back regarding my auto insurance. I called back, knowing my account pulls up because of my phone number and was told I had to wait for that specific person to call me back as they were more familiar with what was going on. Ultimately, it was to tell me state farm is sending a letter they won't renew my car because of said accident. Is this their fault? No. But the condescending phone call and knowing that person could have just relayed that information to me as it was in front of their face and they have 20+ years of service was unacceptable. I was licensed in home and auto insurance at one point so I'm speaking from experience when I say this isn't where I would recommend going. Posted the response I got privately. Call me disgruntled, but seems like zero self awareness, zero apology and zero explanation why I was made to do.a whole run around."
Ashley Miller
May 8, 2025
"Unprofessional."
Nicolle Smith
May 8, 2025
"Very unprofessional service. Agent was rude and disrespectful. Would not recommend anyone using this company"
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, as we have no record of interacting with you. Thank you."
Larissa Delagardelle
May 8, 2025
"Unprofessional"
"Thank you for the feedback. We have no record of interacting with you. Providing excellent insurance services is our top priority. Please contact us directly so we can address your concerns and work towards a resolution. "
Mason Smith
May 8, 2025
"Unprofessional and condescending. Would recommend a different agency if wanting coverage from State farm."
"Thank you for your feedback. It is important to us, and we’re committed to addressing any issue. We have no record of interaction with you. Please contact us at your convenience so we can discuss what went wrong and find a resolution. "
Chelsea Winter
May 7, 2025
"Very unprofessional to speak with. A lady is condescending and rude."
"Thank you for your feedback. We have no record of interaction with you. We would like the opportunity to address your concerns regarding our insurance services. Please reach out to us directly, we value your input."
Miriah Gleiter
May 7, 2025
"Unprofessional, terrible customer service."
"Thank you for your feedback. To our knowledge we have never interacted with you. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
Lori Reuter
May 7, 2025
"Very unprofessional"
"To our knowledge, we have never interacted with you. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. "