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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Bohr

May 6, 2026

5  out of  5
rating by Larry Bohr
"I just joined State Farm in February had a frozen pipe in the basement. The adjuster came. He was very accommodating. I am very impressed by State Farm the way they handled my claim."
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Heidi Haskins

April 2, 2026

4  out of  5
rating by Heidi Haskins
"Insurance rates keep increasing but the price is affordable and within range of other companies. The staff is awesome and that means a lot to me. They know me byname and always friendly and so helpful. I'm a customer for life!!"
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Jaycee Burnikel

March 8, 2026

5  out of  5
rating by Jaycee Burnikel
"State farm has been great to work with. They are always helpful and quick to answer questions. Highly recommend them!"
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michael hansen

February 17, 2026

5  out of  5
rating by michael hansen
"The Paul Hudson State Farm team makes it very easy to work with to get insurance. They're quick and easy to work with as well as make sure I have proper coverage to protect myself."
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Thuy T. Do

January 26, 2026

5  out of  5
rating by Thuy T. Do
"The team is very supportive and smooth. Communication is very impressive and straight. My car was totaled last snow. I came to their office and they made the claim for me. I just needed to email them rental receipts. They called me to update the progress of the claim and let me know next steps to expect! I highly recommend Paul Hudson Agent for your car insurance!"
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Jerry Regan

December 23, 2025

5  out of  5
rating by Jerry Regan
"I’ve had insurance and investments with Paul Hudson and State Farm for nearly 25 years. State Farm is a large, nationally recognized company with a strong reputation, but what truly makes the difference is the quality of its local agents—and that’s where Paul Hudson stands out. Unlike online discount insurers, Paul takes the time to explain your policy, review your options, and clarify what each choice means for you. His service doesn’t end with the sale of a policy or the opening of an investment account. Every few years, Paul reviews your coverage and investments to ensure they still meet your needs and align with your future goals. Paul isn’t just an agent—he’s a trusted partner for all your insurance and investment needs."
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Kelly Coppola

November 1, 2025

5  out of  5
rating by Kelly Coppola
"Appreciate State Farm, specifically Brittany, for working with me on an issue with my van which required a lot of legwork on her end. She checked in daily to keep me updated on the situation and didn’t stop until we had a resolution. Thankful to have such helpful employees to work with at State Farm in Decorah!"
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Mary and Richard Steinberg

October 24, 2025

5  out of  5
rating by Mary and Richard Steinberg
"I’ve had State Farm Insurance my whole life because of people like Paul and Lisa. They always go the extra mile to take care of my needs. Every time I’ve called their office they respond quickly and often make suggestions which usually save me money. They run a first class business and are first class people.
I could not be happier with their service."
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Bob Watson

October 24, 2025

5  out of  5
rating by Bob Watson
"My wife and I are long time State Farm customers (over 30 years) We have relied on their advice and insurance products and have never been disappointed.
The staff is very courteous and helpful when problems develop and can find ways to help us. I’ve known Lisa the longest and always enjoy having conversations with her while she is waiting for insurance forms to come through on her computer.
Stop in their office and meet the staff and get acquainted.
You’ll be glad you did!"
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Daniel Low

October 23, 2025

5  out of  5
rating by Daniel Low
"Brittany was very helpful and kind. Took care of our business in a timely manner."
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Tania Kamal-Eldin

September 23, 2025

5  out of  5
rating by Tania Kamal-Eldin
"I am very pleased—and grateful—to have State Farm managing both my home and auto insurance. Paul went above and beyond by visiting my home to explain the available insurance options. Adam tailored my policies to my needs and provided advice on reducing costs. The entire staff has been congenial, helpful, and efficient."
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Ted Jacobsen

September 3, 2025

5  out of  5
rating by Ted Jacobsen
"Lisa has been great to work with a Paul Hudson State Farm! She addressed all my concerns and worked with me to get the best plans at the lowest prices. They have always provided first class service at PHSF!!!!"
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Terry Fee

August 8, 2025

4  out of  5
rating by Terry Fee
"Brittany was very helpful when. transferring upon loss payment from the bank to us. Was very easy and done by email!"
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Brittany Anderson

July 25, 2025

5  out of  5
rating by Brittany Anderson
"The Paul Hudson State Farm agency is always there to meet my family’s needs. From auto to home to financial planning, Paul and his team members are knowledgeable and have been a great help in planning and protecting our family’s future. Keep up the great work all!"
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Tyler Hicks

June 14, 2025

5  out of  5
rating by Tyler Hicks
"Have had them for a few years and couldn't be happier!"
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Amanda Bigler

May 10, 2025

1  out of  5
rating by Amanda Bigler
"The service I've received leaves much to be desired. Recently, I was in a bad accident that no citation was written as it wasn't my fault. But the damage was extensive. They ultimately decided to fix my car. A month later I get a voicemail to call back regarding my auto insurance. I called back, knowing my account pulls up because of my phone number and was told I had to wait for that specific person to call me back as they were more familiar with what was going on. Ultimately, it was to tell me state farm is sending a letter they won't renew my car because of said accident. Is this their fault? No. But the condescending phone call and knowing that person could have just relayed that information to me as it was in front of their face and they have 20+ years of service was unacceptable. I was licensed in home and auto insurance at one point so I'm speaking from experience when I say this isn't where I would recommend going. Posted the response I got privately. Call me disgruntled, but seems like zero self awareness, zero apology and zero explanation why I was made to do.a whole run around."
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Ashley Miller

May 8, 2025

1  out of  5
rating by Ashley Miller
"Unprofessional."
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Nicolle Smith

May 8, 2025

1  out of  5
rating by Nicolle Smith
"Very unprofessional service. Agent was rude and disrespectful. Would not recommend anyone using this company"
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Larissa Delagardelle

May 8, 2025

1  out of  5
rating by Larissa Delagardelle
"Unprofessional"
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Mason Smith

May 8, 2025

1  out of  5
rating by Mason Smith
"Unprofessional and condescending. Would recommend a different agency if wanting coverage from State farm."
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Chelsea Winter

May 7, 2025

1  out of  5
rating by Chelsea Winter
"Very unprofessional to speak with. A lady is condescending and rude."
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Miriah Gleiter

May 7, 2025

1  out of  5
rating by Miriah Gleiter
"Unprofessional, terrible customer service."
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Lori Reuter

May 7, 2025

1  out of  5
rating by Lori Reuter
"Very unprofessional"
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Dana Watters

May 7, 2025

1  out of  5
rating by Dana Watters
"Very unprofessional"
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Harrison Margolis

April 21, 2025

5  out of  5
rating by Harrison Margolis
"Outstanding service, great rates, super fast and friendly staff. Highly recommend this agency and will definitely be using them in future insurance and financial needs."